They charge you whenever and without consent. Even if you cancel the program they still charge you. Had to cancel my debit card to get them from charging me. Phone call after phone call and ended up filing BBB complaint and consumer complaint with my attorney general. DO NOT ORDER PROACTIVE. This Guther Renker has forty thousand phone numbers and no one can help you and you definitely can't understand 90% of the people who answer the phone. They were rude and did not have a clue what to do about refunding my money. A class action suit should be started for they friggin company. 35b3f92



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